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Privacy Policy

This policy explains how Girofelizz handles personal information when you use girofelizz.com or interact with us about dining, group arrangements, the Card Room or face-to-face offline poker activities. It applies to direct enquiries and in-person interactions connected with our restaurant and Card Room experience; it does not describe online poker services.

Last updated

22.08.2026

Policy map

Your privacy at a glance

This guide is arranged around the information we may collect, why we may use it, when it may be disclosed, how it is protected and retained, and how to raise a privacy question. It is relevant to dining, Card Room, poker table, tournament poker and enquiry interactions where personal information is involved.

Information

Information we may collect

Details you provide directly

We may collect personal information that you choose to provide when you contact Girofelizz, make an enquiry, request a restaurant booking, discuss a group arrangement or otherwise communicate with us. Depending on the interaction, this may include your name, contact details and the content of your message. We aim to collect information that is reasonably needed to respond to you or help organise the interaction you have requested, rather than information unrelated to that purpose.

For example: an enquiry sent to [email protected] may include the details needed for us to understand and reply to your request.

Restaurant and Card Room participation context

Relevant information may also be collected when you ask about, arrange or participate in an in-person dining, Card Room, poker night, private poker or Texas Hold’em tournament arrangement. These activities are physical and face-to-face, around real poker tables. The information involved will depend on the interaction and should be limited to what is reasonably needed to communicate about participation, organise the relevant arrangement or administer its practical structure. References to buy-in are used only as neutral tournament participation terminology; no amounts or monetary details are described here.

Website and communications information

When you visit girofelizz.com or communicate with us, technical and usage information may be generated or recorded. This can include information such as device or browser type, pages viewed, approximate interaction information and communication records. We use cautious, purpose-based handling of this information and do not assume more detail than is needed for the relevant interaction. Information about cookies and similar website technologies, where applicable, is addressed in our separate Cookie Policy.

Purpose

How we may use information

Responding and arranging visits

Girofelizz may use personal information to answer enquiries and coordinate requested dining, group or event interactions. Where relevant, this can include communicating about restaurant visits, group bookings and the details needed to discuss an arrangement with you. We use information in this way only where it relates to the contact or service interaction at hand. An enquiry does not guarantee availability, confirmation or any automated service outcome; it gives us a practical way to understand and respond to your request.

Supporting offline poker activities

Where needed, we may use information to communicate about physical Card Room sessions, poker nights, private poker, live tables or Texas Hold’em tournament participation. Giro Felizz’s Card Room is designed around face-to-face play and real poker tables, including tournament poker arrangements. In that administrative context, information may help us discuss participation structure or a buy-in poker tournament without describing amounts, stakes, rewards or outcomes. This may be relevant to visitors searching for Texas Hold’em tournaments Melbourne or poker nights Melbourne, but the interaction remains an offline, person-to-person one.

Safety, service improvement and legal obligations

We may use information to help maintain a safe, respectful environment across restaurant hospitality and the physical Card Room experience, to improve our communications and services, and to meet applicable legal obligations or respond to lawful requests. We will seek to keep that use connected to the relevant purpose and proportionate to the information involved. We do not treat a general enquiry as permission to use information for unrelated purposes.

Our handling will be limited to what is relevant to the particular purpose, interaction or obligation.

Care and handling

Disclosure, security and retention

When information may be disclosed

Girofelizz may disclose personal information to people or service providers who assist with website, communications, restaurant or event operations, and where disclosure is required or permitted by law. We describe these recipients by the work they do rather than assuming particular providers or arrangements. Any disclosure should be limited to information reasonably necessary for the relevant function or obligation.

Operational supportPeople helping with restaurant, event or communication arrangements.

Website supportService providers assisting with the operation of girofelizz.com.

Protecting personal information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes practical care in the way restaurant, Card Room and website-related records are maintained. No method of handling information can be guaranteed to be completely secure in every circumstance. If you have a concern about how your information has been handled, please contact us at [email protected].

Keeping information

We may retain personal information for as long as it is reasonably needed for the purpose for which it was collected, ongoing service needs, record-keeping or legal obligations. The appropriate period can vary according to the nature of the information and the interaction involved. When information is no longer required, we will handle it appropriately in the circumstances; this does not mean deletion will be possible or required in every case.

Your choices

Your choices and privacy enquiries

Access and correction requests

You can contact Girofelizz if you would like to request access to personal information we hold about you, or ask for information to be corrected. To help us consider a request and respond appropriately, we may need reasonable information to verify who is making it and to understand the information concerned. We do not promise immediate access, a fixed response timeframe or a particular outcome, but we will consider each request carefully and communicate with you as appropriate.

[email protected]

Questions and complaints

If you have a question or concern about the way personal information has been handled, please contact Girofelizz. We will consider the matter and respond as appropriate to the circumstances.

[email protected]

Melbourne reference: 180 Flinders Lane, Melbourne VIC 3000, Australia.

Policy review

Changes to this policy

Girofelizz may update this Privacy Policy from time to time. The current version will be made available on girofelizz.com, and the Last updated line at the beginning of this page will be revised when changes are published. Please review this policy periodically, particularly before providing information for dining, Card Room or poker-related enquiries.

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